PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION WE COLLECT

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to learn more about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that specific purpose only.
If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent directly, or provide you with an opportunity to opt out.
How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to our contacting you or collecting your information, you may notify us by contacting us at dimaskinc@gmail.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage system and databases, and in Shopify's general application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as necessary to complete your order. Once your order is completed, the purchase transaction information is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is supported by companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please consult Shopify's Terms of Service or Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
Please note that some providers may be located in or have facilities in a jurisdiction different from yours or ours. Therefore, if you proceed with a transaction that requires the services of a third-party provider, your information may be subject to the laws of the jurisdiction in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete that transaction may be disclosed under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL security technology and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally recognized industry standards.

COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not you wish to allow them.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (according to the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier; undefined if the store has a password; used to determine whether the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any minor dependent to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply request more information, please contact our privacy officer at dimaskinc@gmail.com.

Return Policy

Introduction:

Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also preferably be in the original packaging.
The conditions stated above are different if your item is defective or damaged upon receipt. In that case, please follow the procedure described in the exchange section below.

Section 1 – Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within the applicable processing time.

Section 2 – Late or Missing Refunds (if applicable):

If you have not yet received a refund, check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us at dimaskinc@gmail.com.

Section 3 – Sale Items (if applicable):

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Section 4 – Exchange (if applicable):

We only replace items if they are defective and/or damaged. If you need to exchange it for the same item, send us an email at: dimaskinc@gmail.com
In this email, please include your order number (or a copy of the invoice) and proof (a photo or video showing the defective and/or damaged item), and send your item to the address indicated on your package. 

Section 5 – Shipping:

To return your product, you must email us at: dimaskinc@gmail.com
***Adresse du client ***
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary. (24 to 37 business days)
If you are shipping an item worth more than €75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.